House rules

1. Guests who enter Village Retreat are obligated to follow the house rules during their stay.

2. Pets are not allowed without prior permission. Visits with a pet are also not allowed in houses where pets are not permitted.

3. Smoking is strictly forbidden in the houses and common areas of the village. Smoking is permitted only in designated smoking areas and the garden of the rented house. Cigarette butts must be properly disposed of.

4. It is not allowed to cause nuisance to others.

5. Fire is only allowed in designated areas with permission.

6. Attributes such as furniture, glasses, crockery, etc. should remain in the house where they were found and not be taken to other houses or event sites.

7. Visits that have not been booked cannot stay overnight without permission.

8. Tents, folding trailers, caravans, etc. cannot be placed near the house without permission.

9. Houses are for quiet stays and not for parties without explicit permission.

10. In case of group rentals, houses are for sleeping only. The Pavilion is available for meetings until 10 p.m.

11. Furniture, bed linen, and bedding should not be taken outside the house.

12. Retract the parasol in strong wind and rain.

13. Dishwasher and refrigerator must be emptied before departure.

14. Frying in the house is not allowed.

15. Bringing energy-consuming electrical appliances is not allowed without permission.

16. Swimming in the pool is not allowed when indicated (e.g., during cleaning).

17. If an event includes use of wellness and swimming pool facilities, it is only allowed on opening times.

18. The rules for the Yonderbar, the wellness and the swimming pool are additional to the house rules And can be found at the concerning areas.

19. Follow instructions from the personnel at all times.

20. Do not remove furniture or attributes from the event area.

21. Do not enter non-public areas or other (non-reserved) houses.

22. During events it’s not allowed to bring food and drinks from outside the event area into the event area. The event area includes the Yonderbar and garden, the Pavilion, Yonder Kitchen  the swimming pool and the Meadow.

23. Guests are responsible for their safety and that of their children.

24. Report any damage or breakage.

25. Follow instructions from Village Retreat staff.

26. Do not attempt to open shutters and doors that provide access to service spaces and underground facilities, such as cesspools. Unauthorized access to these areas is strictly prohibited for safety and security reasons. Parents are responsible for ensuring that children also adhere to this rule. If you require assistance or have any questions regarding these areas, please contact the staff for guidance. Your cooperation in adhering to this rule is appreciated in maintaining the safety and integrity of the property.

27. Keep doors and windows locked when leaving the house unattended.

28. Do not leave valuables unattended in common areas or outside the house.

29. Do not disturb the peace and quiet of other guests with loud noise or music.

30. Respect quiet hours and be considerate of other guests during nighttime.

31. Report any suspicious activity or unauthorized persons on the premises to staff immediately.

32. Do not engage in any illegal activities on the property.

33. Dispose of trash properly in designated receptacles to maintain cleanliness and hygiene.

34. Do not feed or disturb wildlife on the premises.

35. Keep the property clean and tidy during your stay to avoid attracting pests or insects.

36. Do not hang or dry clothes on furniture, lamps, or other non-designated areas in the house.

37. Do not rearrange or move furniture within the house without permission.

Final Cleaning Instructions:

– Remove bed linen and put it in the laundry basket.

– Leave dishes clean in the cupboard and empty the dishwasher.

– Turn off lamps and empty the refrigerator.

– Separate household waste into the appropriate containers.

Thank you for your cooperation and understanding. Failure to comply with these rules may result in appropriate measures and costs. We hope to never have to apply these deductions.

GENERAL RULES

Deposit

The deposit is € 150. If damage or defects that have arisen during your stay are not reported and this is established during a subsequent inspection of the home and where a company must come to repair the damage, we hold you responsible for the costs of repair or repair.

Complaints or suggestions
Despite our care, you may have a complaint or suggestion. Please notify us in good time so that we can maintain and / or improve our service and quality and do something about it immediately and during your stay.

Complaints of any shortcomings that are only reported upon departure can no longer be processed.

As a guest you are liable for damage occurring during your stay and are obliged to report this immediately, also damage caused by your fellow guests etc. Damage / breakage, etc., which are already present or visible on arrival, must be reported immediately upon arrival. We can no longer trace / assign damage / breakage etc. afterwards and will be borne by the current tenant.

LIABILITY

We are NOT liable for: damage and / or injury arising as a result of staying on our site; damage and / or injury suffered as a result of the use of the facilities present on the site.

We cannot accept liability for noise nuisance, nuisance, etc. experienced during the stay in and around our homes caused by third parties in the broadest sense of the word. We will, of course, do our utmost to resolve the nuisance as quickly as possible